RE: Employee Travel Policy Changes
We have reviewed the employee and retiree travel policies to ensure that the overall travel program is market
competitive and aligns with our business and employee program strategy. As a result of this review, travel policy
has been revised to leverage program design, delivery and technology to create the greatest value to employees and
retirees.
We recognize the importance of pleasure travel programs to all employees and retirees. Feedback from you and
employees was given careful consideration in our review process. Our objective is to improve and align the
customer and employee travel experience.
Effective November 1, 2007, we will make the following travel policy changes:
• We will no longer assess domestic and international Economy Class service charges on United Airlines and
Ted for travel eligible employees and retirees of United Airlines, United Express and Mileage Plus, Inc.
We will continue to waive Economy Class service charges for travel on United Express. Applicable
transportation taxes and fees will continue to apply.
• We’ll continue to award service-charge waived flight segments when we meet our established goals under
the Performance Incentive Travel Program, and we will extend the usage period from one year to two years
to allow employees more time to take advantage of the awards.
Any Performance Incentive segments that remain in an employee’s “bank” as of 11/1/07 will
expire two years after the date of issuance. Employees can click on the My Coupons tab in
WebList to view their current available segments.
Employees who list themselves in United First or United Business using Performance Incentive
segments - but who are ultimately seated in service charge-waived United Economy - will have
their Performance Incentive segments returned to their “bank” of unused segments.
• United will change the pleasure travel service charge methodology (excluding companion) on United
Airlines, Ted and United Express to the Zonal Employee Discount (ZED) service charge methodology
which is currently used on some interline carriers. A comparison pricing chart with several flight segment
pricing examples is attached for your review.
− United Airlines will discount ZED at a level to maintain current pricing on most mainline United
Airlines and Ted flight segments as recognition that travel is on own carrier as follows:
Domestic Premium Class Travel: 65% Discount – 35% of ZED
International Premium Cabin Travel: 50% Discount – 50% of ZED
First Class, Business Class: ZED Business Low Fare Level will be used
